For all password resets and VPN access - please call 708-497-9255 Monday thru Friday from 8:00 AM to 4:00 PM, Excluding Holidays.
Please make sure your information in your eTicket account is correct such as contact phone number and building. It is NOT CSP's responsibility to maintain the user accounts - it is your responsibility. Failure to keep your accounts up to date will delay us in processing your ticket.
If you are submitting a ticket on behalf of another person - fill the ticket in as that person. Otherwise when the techs respond, they will respond to you and you will have to communicate that with the person with whom you submitted the ticket for.
Before submitting a ticket on Zoom - please run their test: https://zoom.us/test If you have issues with Zoom - please contact them at https://support.zoom.us/hc/en-us CSP does not support Zoom. If the camera or mic is not working, CSP will test with Google Meets. If there are no issues with the hardware, then you will have to contact Zoom.
CSP will be closed Thursday, November 26th and Friday, November 27th for the Thanksgiving Holiday. Our offices will reopen on Monday, November 30th at 8:00 am.