CSP will be closed on Monday, January 20, 2020 for Marin Luther King Jr. Day.
CSP Support hours (and hotline hours) are Monday thru Friday from 8:00 AM until 4:00 PM (excluding holidays). If you are submitting a ticket outside of those hours (or calling the hotline outside of those hours), your ticket will be processed the next available work day in the order they are received.
On January 15th, Windows 7 will no longer receive updates from Microsoft. If you are alerted, do not open a ticket. Simply click "don't remind me again". CSP is still in the process of upgrading Windows 7 to Windows 10.
Make sure you select the correct help topic or your ticket will be closed.
CSP Hotline: 708-497-9255 Monday thru Friday from 8:00 AM to 4:00 PM, Excluding Holidays.